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Meeting Individual Needs: How Different Levels of Support Coordination Helps Participants.

Aastha Community Services

The National Disability Insurance Scheme (NDIS) plays a pivotal role in helping people with disabilities to access support and services that help them address their individual disability needs. Support Coordination is an NDIS-funded support that aids people with disabilities to maximise their NDIS outcomes and effectively utilise the resources available to them. This is a capacity-building support that helps the participants to understand their NDIS plan, coordinate their supports and connect with various NDIS service providers as well as mainstream supports.

A participant’s NDIS plan can include three levels of support coordination, which are determined based on their individual goals, needs, circumstances, and the funding allocated in their plan. They are:

• Support Connection
This is a Level 1 support where the participants will receive assistance in understanding their NDIS plan. Support Coordinators will work with them to increase their ability to connect with NDIS providers and the community as well as mainstream supports.

• Support Coordination
Here, Level 2 support is provided to enhance the participant’s capacity to maintain relationships, handle tasks effectively, live with greater independence, and actively participate in their community. The goal is to enable the participants to manage their entire lives and not simply their NDIS supports.

• Specialist Support Coordination
This is Level 3 Support Coordination designed for participants with higher support needs. A specialist support coordinator will help the participants to navigate challenges and complex situations while ensuring that services are consistently provided. Unless a specific level of support coordination is mentioned in your NDIS plan, you are free to choose any level of support coordination that best suits your needs.

Aastha Community Services can help you understand the nuances of Support Coordination services and assist you in accessing a level of support coordination which helps you get closer to your NDIS goals. Contact us today to know more.