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Challenges of Being an NDIS Service Provider

Aastha Community Services

Providing Care with Perseverance: Challenges of Being an NDIS Service Provider


Transformative changes have been achieved in disability care in Australia ever since the introduction of the National Disability Insurance Scheme (NDIS). It has fundamentally altered the way user choice and autonomy are perceived by disability service providers because, in the NDIS, money follows the participants and not the providers. Not only has this increased the user autonomy but also the competition has improved the quality of services as providers had to restyle the way they approach their clients.


The National Disability Insurance Scheme has created a lot of opportunities in the field of disability care. But it also comes with its challenges for both the participant and the service provider. The providers are responsible for delivering NDIS supports and services to the participants. They have to ensure the maximum quality and safety of the support they deliver. Another challenge before the providers is to employ qualified support workers who are competent and dedicated. Service providers must comply with the stringent quality standards laid down by the NDIS Quality and Safeguards Commission and it can prove challenging to keep up with constantly changing regulations. But registered NDIS service providers like Aastha meet these challenges with determination as our priority is that the participants receive the support that they need to achieve their NDIS goals. We keep documentation of everything that we do and take care of everything from service agreements to service bookings and payment requests for our clients.


A good NDIS service provider understands the needs of the participants and gives utmost priority to the choice and control of people with disabilities over the services that they receive. Despite the challenges, these service providers choose to be in the field of disability care because of their commitment to building a more inclusive world. Contact us today to see whether we are the right NDIS Support provider for you.